FREQUENTLY ASKED QUESTIONS
Clear answers,
before you ask.
Quick answers about our services, getting support, donations and membership. Can’t find what you need? Contact us.
Ask a questionAbout our services
Does CCJ provide legal advice?
No. CCJ provides legal information, public education and referrals. We do not provide legal advice or legal representation. For advice about your situation, speak with a licensed lawyer or paralegal. Our Community Resources page lists organizations that can help.
Do you provide immigration services?
CCJ provides settlement information, orientation for newcomers and referrals to licensed immigration professionals. We do not provide regulated immigration services, and we can help you understand forms without giving advice.
Who can access CCJ programs?
We work with individuals and families from diverse backgrounds, including newcomers, refugees, students and community members. Contact us and we will let you know which program or referral fits your needs.
Is mediation provided by qualified mediators?
Yes. Our family conflict support includes mediation services delivered with certified mediators only, alongside conflict resolution education and referrals to counselling and legal professionals.
Getting support
How do I request support?
Complete our intake form or email ccj.boardmembers@gmail.com. Submitting the intake form does not create a legal or professional relationship.
Is my information kept confidential?
Yes. All inquiries are handled confidentially, and information is collected only to respond to inquiries and provide community support. Read our Privacy Policy for details.
Can CCJ help with an urgent or emergency matter?
No. Our contact and intake forms are not for urgent or emergency legal matters. In an emergency, call 911.
Can CCJ run a workshop for our organization?
Community organizations can ask us about delivering a session for their members. See our events or email us with your group, topic and preferred format.
Donations & membership
Is CCJ a registered charity?
CCJ is a non-profit organization registered under the Not-for-Profit Corporations Act. We are not a registered charity and do not issue charitable tax receipts.
How can I donate?
Use our donation form or email donation.ccj@gmail.com. Your donation supports community education, outreach and human rights awareness programs across Ontario.
How do I volunteer or become a member?
Apply through our Join Our Team form and choose to join as a volunteer or as a CCJ Community Member.
Is there a membership fee?
Community membership is $50 annually. Please send the fee by e-Transfer to donation.ccj@gmail.com and include your full name in the message so we can match your application.
HERE FOR OUR COMMUNITY
Need information or
community support?
Contact us to learn more about our programs and services.
All inquiries are handled confidentially.