Legal information or legal advice? Knowing the difference

When people face a legal problem, the first thing they usually need is a clear explanation of how things work. That is what community legal education is for. But there is an important line between general legal information and legal advice, and knowing where it sits helps you get the right kind of help at the right time.

What is legal information?

Legal information explains the law in general terms: what rights and responsibilities exist, how a process usually works, which offices or forms are involved, and where to find further help. It is not tailored to your specific facts, and it does not tell you what you should do.

• How a tribunal or court process generally works, step by step
• Which documents are commonly requested in a settlement or family process
• Which organizations offer free or low-cost legal services in Ontario

What is legal advice?

Legal advice applies the law to your particular situation and recommends a course of action. In Ontario, legal advice is provided by licensed lawyers and, within their permitted scope, licensed paralegals. Advice and representation on immigration matters must come from an authorised representative, such as a lawyer or a licensed immigration consultant.

What CCJ does, and does not do

CCJ provides public education, information sessions and referrals. We do not provide legal advice, legal representation or regulated immigration services. Submitting an intake form or attending a workshop does not create a legal or professional relationship.

Good information helps you ask better questions, and get more out of the time you spend with a professional.

When to speak with a professional

• You have received a legal document that includes a deadline
• You need to file, respond to, or appeal a decision
• Your immigration status, housing, employment or family arrangements are at risk
• You are unsure which option fits your circumstances

Legal Aid Ontario and the Law Society of Ontario can help you find a licensed professional. Our Community Resources page lists these and other trusted organizations.

CCJ Community Education Team

Canadian Community Justice publishes plain-language information to support access to justice and community well-being.